AI that answers your tickets — for as little as $0.
Kerux is a customer-support helpdesk — shared inboxes, tickets, and a public help center — with an AI you own. Bring your own key, train it on your business, and start on a free-tier key where the AI costs you nothing.
You pay Kerux one flat price per agent — no per-resolution fees, no AI markup, no metering. The AI bill goes straight to your provider, never through us.
Free 30-day trial, no card required. Free AI tiers are rate-limited — heavy volume needs a paid key, still at cost and never marked up.
The AI runs on your key — from $0
Start on a free-tier key and your AI responses cost nothing. One flat price per agent — never a per-resolution fee, never a markup on the AI.
An AI that knows your business
Replies are grounded in your help center and saved replies — not a vendor's generic model. Your AI, your data, your customers. Leave anytime; nothing's locked in.
A helpdesk you learn in a day
A calm, focused inbox your team actually likes using — not a sales-gated enterprise suite. No demo calls, no contracts, no sprawl.
Bring your own AI key — even a free one
Connect an AI key you own. Grab a free-tier key and your AI responses cost $0; use a paid key and you pay your provider directly — pennies per ticket, never a markup. Either way, AI usage never changes what you owe Kerux — it was never our line item to bill. See the 2-minute setup →
The AI bill goes straight to your provider — we never see, mark up, or meter it.
Per-resolution billing
Spikes with ticket volume
Kerux, flat per agent
Per agent — no usage spikes
Flat, predictable pricing
One flat price per agent, per tier. We bill for agents and nothing else — no per-resolution charges, no AI usage metering, no add-ons. Your total is simply your agent count times that per-agent price, so it only moves when your team does.
Calculate your savingsEverything a support team actually needs
A clean, calm helpdesk with the AI running on your key — not our meter. Here's what's built in, on every plan.
We're just getting started
Kerux is in early access. Teams that join now help shape what we build next — no manufactured reviews, just an honest invitation.
Three tiers. One flat per-agent price each.
No volume tiers, no per-resolution surprises — and the AI runs on your key, from $0.
- ✓2 shared inboxes
- ✓BYO-AI-key replies, never marked up
- ✓1-year reporting history
- ✓5 inboxes, round-robin routing
- ✓Custom fields & advanced workflows
- ✓2-year reporting history
- ✓Unlimited inboxes & domains
- ✓Load-balanced routing, API access
- ✓All-time reporting history